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At Crystal Vibes, we offer free shipping on all orders over $75. For orders under $75, shipping is charged at the USPS calculated rate. We make sure to package your order with care so that it arrives in perfect condition. You can expect your package to arrive within 5-7 business days. If you need your order to arrive sooner, we offer expedited shipping options at an additional cost.


We want you to be completely satisfied with your purchase from Crystal Vibes. If for any reason you are not happy with your order, you can return it to us for a full refund or exchange within 30 days of receiving your order. Please contact us to initiate the return or exchange process and we will provide you with instructions on how to proceed. Please note that we cannot accept returns or exchanges on used or opened products.

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